Privacy Policy
Last Updated: July 13, 2023

This Privacy Policy describes how your personal information is collected, used, and shared when you use or access the web application DateABot.ai ("Application") owned and operated by Couple.com, Inc. ("Company", "We", "Us", "Our"). By using the Application, you agree to the collection and use of your information in accordance with this policy.

1. Information Collection

We collect several types of information from users of our Application:

- Personal identification information such as your name, email address, phone number, and birth date.

- Chat interactions within the Application.

- Technical information such as IP address, browser type, device type, operating system, and internet service provider.

2. Non-Registered

Users If you browse or use the Application without registering, we may collect anonymized data about your interactions and IP address to analyze trends and usage patterns. This data is aggregated and does not contain identifiable personal information.

3. Cookies

We use first-party cookies to maintain user sessions. These cookies do not collect personal information and expire after 24 hours. We also use Google Analytics cookies to analyze user behavior for improvements. Google Analytics cookie policy: https://policies.google.com/technologies/cookies?hl=en-US

4. Third-Party Services

We use the following third-party services:

- Google Analytics for analytics and monitoring. Privacy policy: https://policies.google.com/technologies/partner-sites

- Auth0 for user authentication. Privacy policy: https://auth0.com/docs/secure/data-privacy-and-compliance

5. Information Sharing

We may share aggregated, anonymized user analytics data with partners to improve our services and develop new AI models. No personal identifiable information will be included.

6. Security

We take commercially reasonable steps to protect your information using encryption in transit and at rest in access-controlled US-based cloud databases. However, no data transmission or storage method is 100% secure, so we cannot guarantee absolute security.

7. User Rights

You may request access to, correction of, or deletion of your personal data by emailing support@team.couple.com. We will respond within 30 days.

8. Promotional Communications

We may send marketing communications like newsletters or product updates. You can opt-out by clicking unsubscribe in the email.

9. Privacy Policy Changes

Changes are effective immediately for new users. For existing users, material changes will take effect after 30 days' notice. We will post notices on the Application and/or send an email about changes.

10. Data Retention

We retain personal data as long as you maintain an account. Aggregated analytics data may be retained indefinitely.

11. Analytics

We may use analytics data to improve the Application, products, and user experience. This data is aggregated and does not contain personal information.

12. EU User Rights

Users subject to the EU General Data Protection Regulation (GDPR) have additional rights including erasure, automated decision-making restrictions, portability, and review. Please email support@team.couple.com to exercise these rights.

13. Children's Privacy

Our services are not designed for or targeted to children under 18. We do not knowingly collect personal information from children under 18.

Contact Us

For any additional questions about this Privacy Policy, please email us at support@team.couple.com.